Hyatt House accounts for 113 of the rooms in the hotel property. They are designed for extended stays and provide a correspondingly comfortable environment, including a living area with a sofa and an integrated kitchen. Hyatt Place offers 191 rooms, plus around 800 sq m of conference space. The additional facilities, such as a fitness centre, swimming pool, market and rooftop bar, can be used by all hotel guests. The average room size in the hotel property is more than 40 sq m.

Opened in 2015, the hotel property is located on King Street in the historical city centre of Charleston, South Carolina, one of the most popular travel destinations in the United States. A number of companies from the automotive and high-tech sectors, such as Boeing, Mercedes, Volvo and Google, have offices in Charleston, which fuels demand from business travellers.